Hi All!

​

We love our customers and are always happy to share our products with new shops!

Here’s the brief terms and conditions we have. 

​

1. Minimum Order 

Our Company  (Rival Giyim San.Tic.Ltd.Sti.)  has various minimum order rules, different for each product .

You can find  information about minimum order quantity  on the product page.

We can immediatly deliver your order if we have it in our stocks.

2. How to place order

•    Submit your order via our wholesale site at www.auroraarival.online
•    You must be a registered user to be able to order. If you have not yet registered please go to the web site, click on "Log In" then "Create New Account". Follow the prompts and submit your information. 
•    Call our customer service representative toll free (+90) 5332629771 
•    Please have an order form or the web site available when calling so that you can reference item numbers.
•    Fax your order to (+90) 2122403064. We can provide an order form to you via fax or email.

3. Wholesale Pricing

Citted prices on this website are wholesalers prices and local tax  ( 8% or 18% ) is not included.
All prices are listed in FOB (FCA) Istanbul / Turkey US dollars.
EU, GB and the other countries; call (+90) 5332629771  and ask information about your own currency rate.
Trade clients prices are subject to change without notice. Our customer  representative will help you with the shipping cost from all around the world.

4. Returns

No returns are acceptable . Our company can accept all kind of inspection procedures before shippement. 
Checking procedure may be cited  on the purchase of good agreeement and proforma.

​

5. Payments

Rival Giyim San.Tic.Ltd.Sti.  accept credit card (MasterCard, Visa, ) , EFT payments and the others (Western Union, Ria ).
All credit card payments currently do not incur a merchant fee.
If paying via EFT, please fax to (+90) 2122403064 or email us through remittance advice as proof of payment.

If all of your order is out of stock and  need a new production, its necessary to receive  an amount of 50% prepayement of your order's Proforma Invoice  and we can start your private order production.  

Without receiving prepayement we can not start to produce any of your orders.
Before shipping you have to close your balance as agreed before on the purchase of good agreeement.

Three days before your shipping date, our company will alert you for the complition of the rest of your payement. 

Unclosed balance of order's prepayement  will not be refund back. 

6. Shipping
Our Company experienced different transporting  way (hanger transport by truck , airway hanger transport ,boxed airway, hanger boxed ext..) our client  cite the transporting way on the the purchase of good agreeement.

Shipping and Custom fee are not included in the cost of goods.
 On all orders freight and custom fee will be charged on invoice  according to  customers choice .(FOB,FCA,CIF) 
Our company dont accept delayed exportation responsability because of the unpayed proforma and delayed inspection procedure.
Canceled exportations caused unclosed balance, our company accept to wait 5 more days from the cited delivery date  according to resolve the trouble of client .

After 5 days from delivery date client may accept the cancelation of delivery and no refund of prepayement or have to pay a delayed extra fee (ask the amount of fee to us ) 

Our client  cannot ask to finish the exportation by using a third person or company.

7. Damages and Defects

Please inspect all shipments immediately upon arrival. 
Our company dont accept to export the goods without insurance. 
Damage and defect problems you can resolve easily by your insurance companies.

​

8. Delivery Window 

For out of stock goods please allow at least 10-14 days from the time of your order for completion of items. 
Larger orders may require more time; please contact us for information about availability.

9. Backorders
Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us.

​

10. Shipping International Orders

We have experienced and made a lot of exportation worldwide .
We dont have local sale . For the local wholesale option please e-mail
Please dont hesitade to ask us info about your  order, customs and shipping complications possibilities.

​

​